For companies·India and the Gulf
Workforce training & Recruitment solutions
IESP helps organisations build skilled, job-ready teams through tailored training, skill development and recruitment support across aviation, airport operations, logistics, healthcare and hospitality. Each solution is designed around specific job roles, workforce needs and industry standards.
Since 2005 Khalapur main training centre Gulf & South-East Asia
The short version
Built around operational requirements
Industry-informed courses
Course content can be mapped to role-specific procedures and operational requirements.
Flexible delivery
Classroom, practical and on-site formats can be considered according to course scope and facility availability.
Documented assessment
Training proposals may include attendance, evaluation and reporting outputs agreed before delivery.
Corporate training
Corporate learning portfolio
IESP offers modules in workplace first aid, emergency-response awareness, road safety, aviation ground handling, cargo procedures, passenger services and operational communication. Course duration, prerequisites and certification status are determined for each engagement.
General Workplace Training
Essential workplace training: first aid, CPR and AED, road safety and defensive driving, basic fire safety and soft skills. They suit corporates, factories, schools, hotels, hospitals, security firms, event organisers and government bodies.
| Course | Duration | Who it is for |
|---|---|---|
| First Aid, CPR and AED | 6 hours | Any workforce. The most requested course we run. |
| Road Safety and Defensive Driving | 2 days, 16 hours | Fleet operators, transport teams, anyone who drives at work. |
| Basic Fire Safety | 6 hours | Any site with a fire risk and a duty to train for it. |
| Soft Skills | 6 hours | Customer-facing teams, support staff, supervisors. |
| Wilderness Advanced First Aid | 1 to 5 days | Adventure, sports and event organisers working away from a hospital. |
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Aviation Operations
Delivered to airlines and ground handlers at their own stations. Vistara at Imphal and Guwahati, AISATS ramp supervisors, Taj Air on ramp safety, GoAir on aircraft pushback, Saudia at Saudi airports and Nepal Airlines on terminal operations have all had this.
Passenger handling
Check-in, boarding, arrivals and the service standards around them.
Ramp handling
Turnaround procedure, marshalling, loading, pushback and ramp discipline.
Basic aviation security
Airside access, screening awareness and the reporting chain.
Cargo handling
Acceptance, build-up, documentation and warehouse handling.
Dangerous goods, DGR
What can be carried, how it is labelled and what the paperwork must show.
GSE equipment handling
Operation and safe use of ground support equipment, on real machines.
Cabin crew
Recurrent and induction content for airline cabin teams.
Aviation finance and internal audit
For finance and audit teams inside airlines and handlers.
Clinical and Emergency Response
Asian Heart Institute, Air India SATS, Royal Nepal Airlines and Hyatt Regency Chandigarh have run these with our trainers.
Basic Life Support, BLS
For hospital and pre-hospital healthcare workers, and medical and paramedical professionals.
Advanced Cardiac Life Support, ACLS
For doctors, nurses, emergency medical technicians, paramedics and anyone whose work involves monitoring or taking part in resuscitation, in hospital or outside it.
How a training engagement is delivered
- 1. Confirm business objectives, participant roles and scope.
- 2. Review existing SOPs, competencies and compliance requirements.
- 3. Agree on learning outcomes, delivery format and assessment methodology.
- 4. Deliver training and record participation.
- 5. Provide an agreed completion and evaluation report.
Who this is for
Ground handling companies and airport operators. Airlines. Cargo and courier operators. Hospital HR and facility teams. Logistics and transport fleet operators. Hotel and lounge operators. Anyone with a workforce that has to meet a documented standard and be able to show it.
Courses are adapted to what you actually do. A capability pack with case detail and named references is available on request.
International recruitment
International recruitment support
IESP supports eligible overseas employers with candidate sourcing, screening, training coordination and pre-deployment preparation. Service scope, documentation and mobilisation responsibilities are agreed with the employer and remain subject to applicable recruitment and immigration rules.
Roles and sectors
Aviation: ground handling, cargo, ramp and passenger services staff, at every level from operator to supervisor. Healthcare: patient care and hospital support staff. Hospitality: front office, food and beverage, and housekeeping teams.
Volume hiring is the case we are built for. If a job needs long training, we can train a batch to your requirement before they join you. Our clients tell us the saving is in the cost of hiring, because the candidate arrives with the relevant training and certification completed.
How a placement runs
- Requirement and specification agreed in writing, including standards and documentation.
- Sourcing from our own trained pool first.
- Screening: qualification, medical, language and role-specific assessment.
- Your interview, in person or online from our Mumbai office.
- Pre-departure orientation, documentation and mobilisation.
- Post-placement follow-up with both the employer and the candidate.
Before we start
Overseas hiring from India is regulated, and both sides should be able to check who they are dealing with.
Our recruitment licence and registration papers are held at the Mumbai head office. We will send copies with the first proposal, before any candidate is put forward.
Getting in touch
Discuss your workforce requirements
Share the roles, team size, work location, competency requirements and proposed timeline. Our corporate services team will review the brief and advise on the relevant training or recruitment process.